Logo for: Lifeway Mobility (860) 292-1111

Company FAQs

Can I see and test out the products you sell before making a purchase?

Depending on where you live, there may be a nearby Lifeway office location that has a fully operational showroom equipped with straight and curved stairlifts. Below is a list of our showrooms and the products available on-site for you to see and try out before making a purchase decision:

Why should I choose Lifeway Mobility for a stair lift, wheelchair ramp or other accessibility solution?

At Lifeway Mobility, we’re not just out to sell you products. Our primary goal is to understand the needs of patients and their caregivers, then to identify the appropriate products and services that will meet those needs.

Our promise to our customers:

  • An experienced and certified team dedicated to improving function, mobility and independence
  • Free home accessibility evaluations
  • Professional installation
  • Responsive repair service
  • Funding resource assistance
  • Payment options: new, refurbished (when available), rental, rent-to-purchase, financing
  • Installed products that are safe, easy to operate, and made in the USA with quality craftsmanship

Check out what our customers have to say about their experiences with Lifeway Mobility:

Are you a local company?

Each Lifeway Mobility location is locally operated by staff members that have years of experience serving their local service area. We have office locations and showrooms (in most locations) in the following states listed below:

  • California - serving Los Angeles & Southern CA, and the San Francisco Bay Area
  • Connecticut - serving CT, RI & eastern MA
  • Illinois - serving Chicagoland/northern IL, northwest IN, & southeastern WI
  • Indiana - serving all of IN
  • Massachusetts - serving all of MA & southern NH
  • Minnesota - serving the Twin Cities metro region and western WI
  • Ohio -- serving Columbus, Dayton & Cincinnati
  • Pennsylvania - serving western PA, southeastern PA, southwestern NY, eastern OH, & northern WV
  • Wisconsin -- serving Milwaukee, Madison, Green Bay, & southeastern WI

Are you on the Better Business Bureau (BBB)?

Yes, we are a Better Business Bureau (BBB)-accredited business with an A rating. Visit the Lifeway Mobility BBB business profile page.

How long have you been in business?

Lifeway was initially founded in September 2005. As a result of an acquisition and rebranding, the name changed to Lifeway Mobility in September 2015. Many of our office locations had been serving their local communities since the 1990s, while others have recently opened as we continue to expand our footprint across the country.

Our leadership and consultants have an average of 19 years of experience in the industry, and each Lifeway Mobility location is locally managed and operated.

How long until you can install the product?

Depending on our product inventory, most straight stair lifts (and sometimes ramps) can be installed within one day. Projects that require construction, permits, etc. such as residential elevators or wheelchair lifts can take a few days to a week to finish.

Is your staff credentialed?

Yes! Lifeway has team members that are:

  • Manufacturer Certified Installers (ex: Bruno, Savaria and more)
  • Certified CAPS (Certified Aging in Place Specialists)
  • Certified CEAC (Certified Environmental Accessibility Consultant)
  • USC Certified Home Modification Executive
  • Licensed Elevator Installers
  • Home Improvement Contractors


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