Southern New England Reviews
Lifeway Mobility is dedicated to improving the lives of those we serve. Take a look at our testimonials to see how we’ve helped local customers in CT, MA, & RI. Contact us for help improving your life today!
“I appreciate the speed with which you not only addressed their need but installed their ramp to get him home. She said you were kind, professional, and felt comfortable moving forward with your company. Thank you again.”– Brandy Kennerson, B.A., Director of Social Services, Bloomfield Center for Nursing and Rehabilitation
“Thank you for referring Lifeway Mobility to me for a chairlift for my mother. We connected today, a representative has been out to measure, and we are ready for installation of Friday. Great service! As always, I appreciate your help.”– Lisa, Vice President, local Healthcare Community Network
“I finally have a moment to say thank you!!! When pops got here for his home eval today he had tears seeing the stairlift. He would never have been able to make those stairs!! I can’t say thank you enough to Christine who helped me through this and everyone else who had a part in it. The installer was quick efficient and friendly. Thank you seems inadequate but it’s truly heartfelt. I will be recommending you to anyone I know who will have a need!”– Christa
“You have gone above and beyond and the customer service has been stellar! I read testimonials and reviews of your business and to be honest it was one of the main reasons we chose your company. We also prefer to always go local and to family businesses when possible. Can’t thank you enough. This has made such a difference already.”– Deb
“I want to thank you for helping with my mother’s stair lift. It was installed yesterday, and she couldn’t be happier.”– Todd
“Brian was so sincerely concerned with my well-being, I knew I’d be in good hands.”– Kathy
“Your guys did an awesome job. Love you guys for this ramp. I will recommend you to everyone. So thankful.”– Brandon
“You truly were an answer to a prayer when you came over to assist me with finding a way to enter and exit my house during those six weeks of no weight-bearing on my left leg.”– Karen
“I wanted to thank you again for the installation of the stair chair for my mom. It has been wonderful! Thank you for your expertise and ability to see the problem and present a quick and professional solution.”– Lynn
“I really just can’t tell you enough how grateful we are you and you company to have touched our lives to make his better. You done good. Thank you!”– Tracey
“I just wanted to thank you so very much for all of your help with getting the ramp into place. What a relief to have this done. Joe was very nice and did a great job. This will certainly make my parents’ lives so much easier while they go through this difficult time. I would recommend your company to anyone who has a similar need.”– Mary Anne
“Our bathroom remodel was done, start to finish, in a professional, timely manner! Thanks for the great job!”– Charles
“Very prompt service on the stairlift issue. It’s a wonderful and necessary addition to our home at this time, so the courtesy and promptness is most appreciated!”– Carolyn
“Every interaction I’ve had with Lifeway Mobility proves that they are caring, client oriented people and consummate professionals. I would highly recommend Lifeway to anyone who has mobility needs personally or for their loved ones.”– New England customer
“I was very pleased with the service I received from Lifeway. Brian was so very helpful and accessible at all times. The ramp that was installed is working very well and has made my parents’ lives so much easier. Joe, the installer, was very pleasant and had the ramp up in no time. I would definitely recommend this company to others. Thank you.”– New England customer
“I wanted to let you know that I received a voicemail this morning from a client. She thanked me for referring her to you, because you have been absolutely wonderful to work with. She was so appreciative of the information and support :) I always like to pass on good feedback! Thank you for all that you do!”– Nancy F. Becker, MA, CMC, Resource Coordinator, Connecticut Center for Healthy Aging
“Just wanted to thank you for a job well done on his chair lift!! I tried to put in a review in on your web site but not that tech savvy!! Giving ya 5 stars cuz he is a hard man to please especially at 101 years old!! So thank you again!! If anyone asks, you’ll be the first person I’ll have them contact!! Thank you!”– M.L.
“I just wanted to take a moment to send you a sincere thank you for a job well done from your staff. Chris, Chad, and Mike were nothing but extremely professional and did fantastic work. My father, who is a tough one to please, was very happy with the work and I know my mother will be too when she finally comes home for good later today. We will not hesitate to contact you should any future needs arise. Thanks again!”– Chris S.
“I spoke with the client’s mother today and she raved about you. She was so impressed with your kindness, professionalism, and willingness to go above and beyond.”– Hennepin Co. Case Manager
“The Easy Track is working well and has taken a lot of stress out of our daily lives… Thanks for all of your timely assistance on this project. We appreciate your efforts to complete it so quickly.”– Robbi S.
“I was pleasantly surprised at how sleek and streamlined the ceiling track/lift system was and how it blends nicely into the ceiling. The family was also extremely pleased with the workers who were at the home and commented on how good-natured and respectful they were.”– Social Worker, Dunn Co. Dept. Of Human Resources, Children’s Disability Resources
“Thank you so much for everything!! The ramp is beautiful—exceeds my expectations!! You’re the best!!”– Victoria C.
“Thanks Matt for your continued professionalism and assistance in completing the modifications and custom DME ordering. It is seriously appreciated and I will be pleased to continue working with you on other cases. You have gone above and beyond and it does not go unnoticed.”– Specialized Care Manager
“Our experience with Lifeway Mobility was fantastic. On a scale of 1 to 5, our experience was 5 stars.
We contacted Lifeway Mobility in early January of 2018 as my mom was having issues walking up her back steps. Within a few days we met with a Lifeway Mobility representative. He assessed my mom’s situation and recommended an outdoor chair-lift and some grab bars to ensure that my mom would be able to access her home comfortably without the struggle of having to walk up the 16 steps. Without the chair-lift, my mom would not have been able to continue living at her home.
I highly recommend Lifeway Mobility to everyone that may have a similar situation with a loved one. They are knowledgeable, responsive, and very professional in the work they do. They are also very caring of their customers. In every facet of the work they did for us, we could not be happier.”– Gerry D.
Yesterday our Bruno stair lift was installed. I have never experienced a better installation, or installer, for any other item bought for our home. I wish I had a man like Jimmy Haney working for me when I had my business. He exemplified everything an installer should be.
He seemed to genuinely care about what he was doing. He is efficient. He has a textbook knowledge of the product. He went to great pains to explain the lift’s operation, and gave us a mini course in safety during use, and what to do in emergencies, should one occur. He responded patiently when we bombarded him with idiotic questions. He has the right disposition for dealing with customers and their questions. This is a man who should be training installers.– Paul, Derby, CT
I am writing to thank you for all the guidance and assistance I received when purchasing my stair lift from your company. I felt truly blessed by the quality of service I received from everyone I dealt with.
Jen was so friendly and helpful on the phone. Even when I called her a few times with questions she seemed eager to help. She answered all my questions and never let me feel like I was bothering her. She answered each question simply and thoroughly and seemed pleased to do that for me, and always had a sense of humor which made each call a joy.
Thomas Sean O’Reilly who gave me a demonstration of the stair lift, and measured the stairs, was so considerate. He answered my questions, showed me a couple of choices and told me the difference in each lift. I never felt pushed to make an immediate decision, nor did I feel pressured to purchase a more expensive model. He gave me all the information to make my own decision in my own time. All the while sharing his time and knowledge like I was the only customer he had.
Shane O’Brien (my installer) was so respectful. He greeted me at the door with his business card showing so I knew exactly who he was before I opened the door. This was very reassuring to me. He made countless trips in and out of the house and always wiped his feet before entering. He was friendly and talkative, but never stopped working from the time he arrived until the time he left. He explained everything he was doing and why, and made sure I understood all the chair’s features. He helped me use the chair and made sure I was comfortable with its use before he left. I was very comfortable with having him in my home and he seemed happy to be of service. He was very friendly which made the afternoon a joy.
All in all, my experience with Freedom Lifts [now Lifeway Mobility] has been totally positive. I am very happy with my stair lift and will heartily recommend your company to anyone who asks. Thank you for making my stair lift purchase such a positive one.– Barbara, Fairfield, CT
I can’t begin to tell you how grateful I am to have my stair lift. I was recently hospitalized for two heart surgeries, and spent three weeks in rehab. I am at home now and am able to do some things due to my lift. Thank you for being there when I need to use it to do some of my chores.– Connie, Norwich, CT
It was two weeks ago today that John installed a new chair lift in our home and it certainly has made getting up and down the stairs much easier for both my wife and me. John is a great representative for your company. He is very pleasant, personable, professional, knowledgeable, organized, efficient and neat. He’s a darn good salesman too. You are indeed fortunate to have John as a member of your team. And thanks to both of you for your time and patience as I was trying to learn more about your product and the various options I had in terms of a purchase, rental, etc.”– Joseph, RI
My wife came home Wednesday morning. I have to tell you that the Bruno Elan Stairlift works very well. It gives her a great mobility from downstairs to upstairs and vice versa. Everyone that sees it working is amazed at how well it works & how quiet it is. Jimmy was a great installer. Everyone including you has been very professional & not pushy. You are to be commended. A very happy customer.– Ray, Plainfield, CT
Thank you so much for your prompt and professional work. Especially thank you for making my mother feel comfortable about the job – she wasn’t bothered at all and said your worker installed the stair slide without making hardly any noise! It’s such a relief knowing she can now get downstairs to leave the house. It was a pleasure doing business with you.– New London, CT
Thank you for helping us allow my mom to remain independent & safe in her own home. You were very polite, professional, & accommodating for appointments to fit in with my schedule. Jimmy Haney, the technician who installed the chair lift, was excellent. He was polite, didn’t leave any mess & most important, patiently explained/demonstrated how the chair worked. His demeanor puts the elderly at ease while they try to understand that the lift doesn’t take away their independence, but helps you maintain your independence safely. This aided us in letting mom know that it’s okay to accept help to live in her home.– Leuida, Enfield, CT
Just wanted to tell you how well our chair worked during Hurricane Sandy – six days with no electricity!– Shane, CT
We love our chairlift! Jimmy did a wonderful job installing and explaining how to use it. We shall recommend your company to others who are in need.– Joe and Margo, CT